Offering
Outstanding Local and Remote IT Support
Robust remote support options along with full, in person service to customers near our physical locations in the US:
- Austin, TX – Covering the Austin metropolitan area and surrounding region.
- Northeast PA – Covering the greater PA, NJ, and NY region.
Security Essentials
Our flagship service bundle. Designed to help small businesses maintain their systems and achieve enterprise-grade security with minimal fuss or cost.
Security EssentialsTM provides a logical, layered approach to achieve world-class protection against sophisticated threats including phishing, ransomware, and zero-day attacks:
- Malware and Vulnerability Remediation: A fresh start. Our first step is to identify and eliminate existing malware and vulnerabilities (CVEs) from your system.
- Forensic Investigation: After removing any malware and remediating existing vulnerabilities, we go beyond automated tools to identify attackers who have already compromised your system, performing a basic forensic investigation to look for common Indicators of Compromise (IOCs).
- Fully Managed Detection and Response (F-MDR): A world-class cyber defense team protects your device against advanced threats including phishing, ransomware, and zero-day attacks. Active 24/7 defense by an award winning, ISO/IEC 27001 certified Security Operations Center (SOC).
- Block Threats Using the Power of DNS: We use advanced DNS-based security to provide next-gen firewall-like features on your device. This feature blocks malicious URLs and attackers around the globe, and leverages 10+ tools under the hood including real-time threat intelligence feeds, Google Safe Browsing, AI-driven threat detection, cryptojacking protection, typosquatting protection, and more!
- Vulnerability, Patch, and Update Management: We track new vulnerabilities, patches and software updates, and deploy daily to keep your systems fully protected and up-to-date.
- eXtended Detection and Response (XDR): Detect and respond to attackers across your network. When you enroll multiple devices into our Essentials plan, our SOC gains the ability to analyze traffic between your devices, allowing us to detect Indicators of Compromise (IOCs) that would otherwise be invisible.
- Professional Security Coaching: Throughout the onboarding and initial consultation process, we will continuously coach you to help you to adopt the best security practices and improve your security posture without any additional cost. We offer additional coaching to existing customers at a highly discounted price.
- Consultation, Training, and Small Business Cybersecurity Toolkit to help you adopt best practices and mount a world-class defense against the most advanced threats.
- Take 10% Off: Get a full 10% off our other services!
True Business Grade Backups
Designed to help small businesses protect sensitive data and get back to business as quickly as possible. Reliably recover from ransomware, hardware failures, loss, theft, or accidental deletion.
- Image-based, business-grade backup: Backs up the entire system and allows for full system (bare metal) restoration to the same or dissimilar hardware.
- Flexibility to restore any part of the system: Restore the entire system, individual files/folders, application data, etc.
- Verified backups: Backups are taken every two hours and every backup is checked to ensure functionality when needed.
- Secure upload and storage: Backups should improve your security, not present a security risk themselves! Data in transit is encrypted using 256-bit AES encryption. Storage data centers are compliant with Service Organization Control (SOC 1 / SSAE 16 and SOC 2).
Serving Small Businesses With Diverse Locations
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